Organizations and businesses can use key performance indicators
(KPIs) to quickly estimate the health of an enterprise by measuring its
progress toward a predefined goal. Each KPI has a target value and an actual
value. The target value is a quantitative goal that is critical to the success
of the organization.
Large amounts of data are filtered to one discrete value
that can be used to monitor performance and progress towards goals and
benchmarks. Some examples of KPIs are a college having a goal that 90% of their
students graduate within four years or a basketball team with a goal of causing
the opposing team to shoot less than 50 percent for a game. You can use a
scorecard to show a group of KPIs, providing in one instantaneous snapshot the
overall health of a business.
The following is an example KPI:
<KPI
ID="IncidentResolutiuonKpi" >
<Caption>
The ratio of incidents resolved </Caption>
<Value>IIF(([Measures].[IncidentDimCount])>
0,([Measures].[IncidentsResolvedCount]/[Measures].[IncidentDimCount]),null)</Value>
<Goal>1.0</Goal>
<GreenThreshold>
0.75</GreenThreshold>
<YellowThreshold>0.5
</YellowThreshold>
<Direction>Up</Direction>
<StatusGraphic>Thermometer</StatusGraphic>
</KPI>
The following table describes KPI attributes.
Attribute
|
Required
|
Values
|
Definition
|
ID
|
Yes
|
String
|
Name of the KPI
|
Caption
|
Yes
|
String
|
Description of the KPI
|
Value
|
Yes
|
String
|
MDX script defining the numeric
value of the KPI
|
Goal
|
Yes
|
String
|
The target value of the KPI
|
Green Threshold
|
Yes
|
String (between 0.1 and 1)
|
Any number that is above or below this threshold, depending on the
direction, is marked as green in the status symbol.
|
Yellow Threshold
|
Yes
|
String (between 0.1 and 1)
|
Any number that is above or below
the threshold, depending on the direction, but does not meet the green
threshold is marked as yellow in the status symbol. A number that does not
meet the yellow threshold is marked as red in the status symbol.
|
Direction
|
Yes
|
(Up, Down)
|
If the direction is up, any numbers above the green or yellow
threshold are marked with the corresponding symbol. Similarly for down,
numbers below the green or yellow thresholds are marked with the
corresponding symbol.
|
Status Graphic
|
Yes
|
(Shapes, TrafficLight, RoadSigns, Gauge, ReversedGauge, Thermometer,
Cylinder, Faces, VarianceArrow)
|
The symbol that will represent the KPI.
|
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